Lean Six Sigma and Error Management for Pharmaceutical Professionals

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Course Overview


Lean six sigma and error management incorporates the knowledge required of a yellow belt novice and advances the skills developed through to Green Belt level. The course will give a real taste of what can be achieved back in the workplace using pharmaceutical and biotech examples throughout.


This training course will provide you with a detailed understanding of the various methodologies and how and when to apply them. It will prepare you for your first project and make you hungry to find the next one. Using examples of pharmaceutical development and manufacturing you will learn the concepts of lean six sigma. This course is ideal for any pharmaceutical or biotech professional looking at process improvement and reducing error in their area of work.


With the Educo Post Learning Implementation Plan (PLIP) you will have the framework to apply and implement the knowledge acquired in the training, supporting you in your development. Learn more about how we deliver live online training.


Key Learning Objectives


  • Become capable of identifying opportunities for improvement
  • Apply basic change management techniques
  • Learn basic project management of a Lean six sigma project
  • Become competent using the DMAIC methodology to improve speed, cost and quality
  • Understand the concept of Value Stream Mapping and Process Flow Tools
  • Understand customer priorities using Voice of the Customer
  • Learn all the tools and techniques of Lean Six Sigma and their application
  • Be able to apply techniques to specific problems
  • Understand the ‘waste’ of human error and methodologies for mitigating risk.
Post Learning Implementation Plan (PLIP)


  • Access to the Educo Training Portal
  • Submit your needs analysis and objectives for training by completing a simple online form

Action Plan

  • At the end of the training you will create an action plan to help you implement and develop your new skills and knowledge

Reinforcement Session

  • Delivered 3 to 4 weeks after the training
  • It is a 1 hour virtual session enabling the group to reinforce the key learnings from the training and cover and subsequent questions and challenges

Topics will include

  • Yellow Belt – History of Lean and Six Sigma Overview of the concept and what it can achieve if applied properly
  • Why business needs to continually improve- becoming ‘World Class’
  • Implementing Lean Six Sigma and change management Identifying waste in our operation
  • Introducing the various Lean six Sigma tools and techniques and their application
  • Managing a Lean Six sigma project
  • Multiple Choice Exam Green Belt (progression after successful completion of the Yellow Belt course)
  • Evaluating value add against non-value added activities
  • Thinking the Toyota Way Introducing DMAIC to improve speed, cost and quality
  • The importance of data and data collection
  • What is variation and variation analysis
  • Descriptive statistics and data displays
  • Using Value Stream Mapping and other process flow tools (SIPOC)
  • Identifying and verifying causes (e.g. Five Whys, Ishikawa diagram etc)
  • Applying Voice of Customer techniques with CTQ analysis
  • Overview of the 5S systems and implementing it
  • Mistake proofing (Poka-Yoke)
  • Causes of error and methodologies for elimination Examination –
  • there will also be competence assessments throughout the course



Brian Szukala has over 30 years of industry experience and currently supports life science organisations with learning and development, performance enhancement and change management around compliance areas and topics. He has a wealth of experience in the field of compliance and has presented at numerous seminars, both in the UK and abroad on various compliance, behavioural and productivity improvement topics.


Prior to this Brian was Business Services Director at SeerPharma providing auditing, consultancy and training for the life science sector a role he took after holding the role of Head of Training at Pfizer and Abbott Laboratories in the UK.


He has been actively involved in developing competence and competency frameworks incorporated into performance management systems. He has worked with various government bodies to advise on UK skills issues within the industry and is currently on the strategic board of SEMTA (Sector Skills Council representing pharmaceuticals) advising on skills and UK competitiveness.

This course is relevant to any life science professional who has a passion for continuous improvement and change. Anyone looking to develop their understanding and skills around the concept of Lean Six Sigma and how to implement these into a life science environment will benefit from this programme including Quality | Manufacturing | R&D | Clinical | Development | Leadership Roles.

Could your team benefit from this course?

We can customise this course to meet the requirements of your organisation, delivered as a classroom and/or online course.

For more information you can email us at [email protected] or call +44 (0) 203 111 7357.

Or please summarise your objectives by completing the form below.

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• The training course is delivered either online or in a classroom. Please check which course format you have booked.
• For live online courses, dates and times of modules are subject to change
• Please contact us for the module dates of future deliveries.
• For live online courses, module durations are approximate.