Educo Life Sciences provides professional training for the Life Sciences. We take data privacy seriously and respect our relationships with customers, clients and suppliers and the trust they place in us to hold their personal information.
You can contact our data controllers through the following means:
Educo Life Sciences Ltd
Call: +44 (0) 203 111 7357
Email: [email protected]
Post: Educo Life Sciences Ltd, London BioScience Innovation Centre, 2 Royal College Street, London, NW1 0NH
If you have any questions or complaints regarding your data please use the above details.
This section tells you what personal information we may collect when you use our products and services. This also includes registering for any free to attend session, newsletters or downloading an agenda.
This personal information relates to the following categories of people:
Children’s personal information
Our services and products are directed at business professionals. They are not intended for children under the age of sixteen. We do not knowingly collect personal information from users in this age group and reserve the right to delete such information if we become aware of having collected it.
Your personal information will not be shared with any organisation outside of Educo Life Sciences Ltd. However we do share some personal information with Google Advertising and LinkedIn Advertising to help tailor messaging, upcoming courses, free to attend sessions and more. We only use Google’s and LinkedI’s approved API or interface to upload customer data.
If you have made an enquiry about us or our products or services, either online or over the phone, your personal information will be used to respond to the enquiry or to take other steps at your request, prior to you entering into a contract with us.
If you have purchased or registered for one of our products or services, including on a trial basis, we will use your personal information, including bank or card details, to provide you with the product or service, communicate with you about it, handle payments and recover any debts.
If you participate in one of our events as a trainer or as a delegate, your personal information will be used in connection with the running of the event, to handle payments and recover debts. This includes any free to attend eventa whereby we need to contact you about delivery.
We will also use your personal information to maintain databases that allow us to promote trainings and encourage further engagement at our trainings.
Where we are hosting and managing a virtual training, Educo Life Sciences (and any third party platform provider acting on our behalf) will use your personal information provided during the registration process to host and manage this digital event and for analysing visitor interactions and traffic with a view to improving the event experience for visitors and provide you with a personalized experience.
Depending on the nature of your interaction with us and applicable data protection laws, you may have actively given us your consent (i.e. opted in) or we may be entitled to rely on your implied consent or legitimate interests to market to you. The opportunity to opt out of future marketing will always be provided and you have the right to amend your marketing preferences at any time (see Your Rights section).
Our marketing related emails contain a single, campaign-unique “web beacon pixel” to tell us whether emails are opened, and combined with other technology, to verify any clicks through to links within the email. We may use this information for purposes including determining which emails are of more interest to you and to query whether users who do not open our emails wish to continue receiving them. The pixel will be deleted when you delete the email.
Where you subscribe to an online service, the accompanying emails similarly include a pixel. We track interaction with these emails and our online services to validate attendance for accreditation purposes, to help determine which information is of interest to you and to customise the advertisements seen on our sites.
If you do not wish the pixel to be downloaded to your device, you should choose not to click links that we send or to opt out of email marketing or online events. This information may be connected to your personal identity.
While we strive to offer choice when using our website applications, we do not promise that we will be able to receive or honour web browser Do Not Track signals.
When you disclose personal information on any public community boards or chat areas of this website, or any other website used as a result of use of this website, such personal information can be collected and used by anyone who views that board or area. This may result in unsolicited messages from other participants or other parties, which are outside of our control or responsibility.
Where you engage with us in customer enquiry chat areas, we will use any information provided to help recommend products and/or assist with confirming any order you wish to place.
Any personal information provided on the Contact Us page will be used only to provide a response or to service the request or enquiry made.
We use fully automated algorithm-based technologies to personalise dynamic web content based on your explicit and/or implicit interests. General profiling, such as segmentation, is carried out for the purpose of providing a more relevant experience.
When we use these techniques we use measures to avoid legally discriminatory biases and inaccuracies. These automated processes may result in different content being shown to you.
We and other organisations may also access and use certain personal information to prevent fraud as may be required by applicable law and regulation and best practice at any given time. If false or inaccurate information is provided and fraud is identified or suspected, details may be passed to fraud prevention agencies and may be recorded by us or by them.
To ensure we comply with international trade sanction laws and regulations, where appropriate customers, vendors and suppliers are screened against US, OFAC, BIS, UN, EU and UK sanctions lists.
We recognise the importance of protecting and managing personal information. Any personal information provided will be treated with the utmost care and security.
We use a variety of physical and technical measures to keep personal information safe and prevent unauthorised access to, or use or disclosure of it. Electronic data and databases are stored on secure computer systems with control over access to information using both physical and electronic means. Our colleagues receive data protection training.
We will only retain personal information for as long as is necessary and as permitted by applicable laws.
We will retain personal information while we are using it, as described in the section above. We may also continue to retain your personal information to meet our legal requirements or to defend or exercise our legal rights.
The length of time for which we will retain your personal information will depend on the purposes for which we need to retain it. After we no longer need to retain your personal information, it will be deleted or securely destroyed.
Educo Life Sciences operates in countries with data protection laws that provide different rights to individuals in respect of access, deletion, rectification and limiting processing of personal information.
The rights we will apply are as follows: